99obd's Privacy Policy
Your personal information is very important to us. In this policy we clearly explain how information is collected, used, and protected.
1 Introduction & Scope
99obd (referred to in this document as "we", "us", or "the platform") is a trusted online gaming service in Bangladesh. We place the highest importance on our users' privacy and keep your information secure using SSL encryption and modern security technology.
This privacy policy applies to visits to the 99obd website (https://99obd.lat) and use of its services. By using this website, you are considered to have automatically accepted the terms of this policy. If you do not agree with this policy, please refrain from using our services.
This policy may be updated from time to time. For any significant changes, we will note the latest update date at the top of the page. Continued use of the service will be taken as acceptance of the revised policy.
2 What Information We Collect
Personally Identifiable Information
During account registration and use of services, we may collect the following information:
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- Documents required for identity verification (copy of national ID card or passport)
Financial Transaction Information
Information required to process deposits and withdrawals, such as:
- bKash, Nagad, Rocket, or Upay account numbers
- Transaction history and amounts
- Deposit and withdrawal timestamps
- Transaction reference numbers
We never collect your mobile banking PIN or full account password.
Gaming Activity Information
To understand how you use the platform, we collect:
- Play history and betting records
- Preferred games and betting markets
- Bonus and promotion usage details
- VIP level and points history
Technical & Device Information
Information collected automatically for security and service improvement purposes:
- IP address and geographic location (country level)
- Device type, operating system, and browser
- Page visit times and session data
- Cookie and similar tracking technology data
3 Purpose of Using Information
99obd uses your personal information only for the following legitimate purposes. Under no circumstances do we collect or use unnecessary information without your consent.
3.1 Account Management & Identity Verification
Your information is used to create, verify, and maintain your account. Identity verification is essential to prevent the creation of multiple accounts and to guard against fraud.
3.2 Financial Transaction Processing
The necessary information is used to accurately process your deposit and withdrawal requests via bKash, Nagad, Rocket, and Upay. Verification of transaction details is essential for minimum deposits of ৳100 and withdrawals of ৳1,000.
3.3 Providing Customer Support
Relevant information is shared with our 24/7 live chat and email support team to help resolve issues related to your account. If you contact us at [email protected], identity verification may be required.
3.4 Security & Fraud Prevention
Technical information is used to maintain platform security, detect suspicious activity, and prevent unauthorized access.
3.5 Service Quality Improvement
Anonymous usage statistics are analyzed to improve your gaming experience and to keep you informed about relevant offers and promotions.
3.6 Ensuring Responsible Gaming
Information is used to monitor your gaming activity to promote healthy habits and to provide support when needed.
4 Sharing Information with Third Parties
99obd never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Only the necessary information is shared with technology and payment processing partners who assist in operating our services. These partners are bound by agreements consistent with our privacy policy.
4.2 Game Software Providers
Our game providers — including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and Ezugi — may process some gameplay data to ensure fair play. This data generally does not include your personal identity.
4.3 Legal Obligations
We may be required to disclose relevant information in response to court orders, lawful requests from law enforcement agencies, or other legal requirements.
5 Cookies & Tracking Technologies
The 99obd website uses cookies and similar technologies to improve your experience. Cookies are small data files stored in your browser that help the service function correctly.
5.1 Essential Cookies
These cookies are essential for the basic functioning of the website. They are used to maintain login sessions, perform security checks, and protect accounts. Without these cookies, the platform will not function properly.
5.2 Functional Cookies
These cookies are used to remember your preferred language, game settings, and other personalized preferences. They make each visit more convenient for you.
5.3 Analytics Cookies
Anonymous data is collected to understand which pages are visited most and how users interact with the platform, in order to improve service quality.
You can disable cookies by changing your browser settings. However, please note that disabling essential cookies may disrupt some key functions of the platform.
6 Data Storage & Security
99obd applies the highest industry-standard security measures to protect your personal information. Our security framework is structured across the following layers:
- SSL/TLS Encryption: All data exchanged between your browser and our servers is protected by industry-standard SSL encryption.
- Data Encryption: Stored sensitive information is kept in encrypted form, making it unreadable to unauthorized parties.
- Access Controls: Only authorized personnel can view your information for specific purposes, and every access is logged.
- Regular Security Audits: Regular security reviews are conducted to identify potential vulnerabilities.
- Two-Factor Authentication: An additional verification process is available to protect your account.
6.1 Data Retention Period
Information is retained for as long as your account is active and as needed to fulfill service-related requirements. Even after an account is closed, certain information may need to be retained for a specified period in accordance with legal obligations. After that period, the information is securely deleted or anonymized.
7 Your Rights & Controls
As an account holder at 99obd, you have the following rights over your own information. To exercise these rights, please contact our support team.
Right to Access Information
You can request to know what information we hold about you and obtain a copy of it.
Right to Correct Information
You can request correction of inaccurate or incomplete information.
Right to Delete Information
In certain circumstances you can request deletion of your information, though legal obligations may apply.
Right to Restrict Processing
In certain cases you can request that the processing of your information be restricted.
To exercise any of the above rights, please contact us by email. We will generally respond to your request within a reasonable time.
8 Protection of Minors
99obd is strictly for those aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.
We follow an age verification process at registration. If we learn that a minor has used our services, the relevant account and all collected information will be deleted immediately.
If you believe a minor is using our platform, please contact us.
9 Policy Changes & Updates
99obd may update this privacy policy from time to time. This may become necessary due to changes in business operations, legal requirements, or technology.
For any significant changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify you of the changes when you log in to the service
- Make an effort to send an email notification for important changes
Continued use of the service after changes will be taken as acceptance of the new policy. We therefore recommend visiting this page regularly.
10 Contact Us
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any rights regarding your information, please contact our support team. Our team provides support in both Bengali and English, 24/7.
For privacy-related requests, please include your account name and registered email so we can quickly verify your identity and assist you.